Quicktome Help Messages

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

The shape of the DWI data sequence, the bval list and/or the bvec list are not internally consistent. This may happen if there are too few or too many B Values and B Vectors for the DWI files received.

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully this study as it was not within our MRI protocols.

The number of included time-frames in the uploaded DWI file does not meet the required threshold to be usable for CSD (at least 24 directions of evenly distributed bval/bvec). This may happen because the DWI files provided either have too few directions or some directions were dropped for quality purposes (e.g. low signal-to-noise ratio and head motion).

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

Please check the integrity of your uploaded data. The voxel data in the image file appears to be empty (blank image).

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Our system was unable to use your files.

Please review your submitted files and try again. If necessary, please contact us via support@o8t.com so that we can assist where possible.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

Please check the uploaded data. Anatomical files should generally be 3-dimensional. This may happen if a single slice of a series was sent or the file is otherwise malformed.

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

Please check the uploaded data. Echo planar imaging (EPI - e.g. dMRI, fMRI) files should generally be 4-dimensional sequences. This may happen if a single slice of a series was sent or the file is otherwise malformed.

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

An error occurred while performing CSD tractography. This may happen if the DWI gradient directions are not sufficiently distributed.

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

Please check the bval and bvec data provided and ensure that gradient vectors are unit vectors.

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

File integrity checks for B Values and B Vectors failed. This may be due to unexpected file extensions, or the number and validity of values present.

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

At least one dimension of the submitted anatomical scan exceeds the maximum dimensions (500 x 500 x 350).

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

At least one dimension of the submitted DWI scan exceeds the maximum dimensions (512 x 512 x 512).

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

At least one dimension of the submitted anatomical scan is below the minimum required dimensions (128 x 128 x 20).

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

At least one dimension of the submitted DWI scan is below the minimum required dimensions (64 x 64 x 20).

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

The number of gradient directions is less than the threshold required (30).

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

Image voxels are preferably isotropic. A minimum of at least 2 sides need to be the same dimension.

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

The voxel sizes in the anatomical scan are greater than the threshold (2mm).

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

The voxel sizes in the DWI scan are greater than the threshold (3mm).

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

DWI scan does not provide the required b-values (b0 + b1000).

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

DWI scans require a b-value level of at least 1000 s/mm².

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

An error occurred while opening the uploaded DICOM files. Please verify the integrity of the uploaded files and try again. This may occur if a DICOM-like file was found in the study but is not an actual DICOM image file (e.g. DICOMDIR).

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

One of the following metadata tags in the DICOM file is invalid:
- (0002,0001) File Meta Information Version
- (0002,0012) Implementation Class UID
- (0002,0013) Implementation Version Name
- (0002,0002) Media Storage SOP Class UID
- (0002,0003) Media Storage SOP Instance UID
- (0002,0010) Transfer Syntax UID

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

The DICOM file does not match expected characteristics with regards to:
DICOM SOP Class type, modality (MR), Body Part, Photometric interpretation

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

The DICOM file is missing a required tag from the following: [Manufacturer, Model, Device Number, Study ID, Series ID, Series Description, Protocol Name, Echo Time, Repetition Time].

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

The DICOM file does not contain general diffusion data (bvals and bvecs). This may occur if a diffusion MRI-like file was identified that does not contain critical information like B Values and B Vectors in its metadata.

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

The DICOM file does not contain vendor identifying data. This is critical because different scanner vendors encode information in DICOM differently.

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as no valid DICOM files were found.

Please review your workflow to ensure the correct patient scan(s) are submitted for processing.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

The Patient files submitted have a series with different StudyInstanceUID (i.e. multiple Studies).

Please ensure only studies with a single StudyInstanceUID (acquisition session) are submitted for processing.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

The study files submitted has series from more than 1 patient.

Please ensure only studies for a single patient (same Patient ID) from a single acquisition session are submitted for processing.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

At least one anatomical scan is required to be able to process your study.

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

At least 1 x DWI scan is required to be able to process your study.

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

The submitted study contained duplicate file names. Please review file names and resubmit.

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

The anatomical series submitted had less than the minimum slices required (190).

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Quicktome was unable to successfully process this study as it was not within our MRI protocols.

At least one anatomical scan is required to be able to process your study.

Please ask the MRI technician(s) to confirm the settings match Omniscient's MRI protocols. If the issue continues they can contact us at support@o8t.com for further assistance.

Please update Chrome to version 85.0, or above, by following the guidelines below.

- Click the three-dot menu icon located in the top-right corner of your browser window
- Select "Settings" from the menu list
- Select "About Chrome" located in the bottom-left corner of the web page
- Chrome will check for updates and immediately download them. If you are already on the latest version, Chrome will notify you of this.
- After the update has been installed, click “Relaunch” to finish the process

If you require further assistance please email support@o8t.com or contact your local sales/service representative.

Please adjust your screen resolution to 1280 x 720 (min) by following the guidelines below.

Windows OS
- Click on the Start icon (Windows logo located at bottom-left of screen)
- Select "Settings" (the cog icon) from the pop-up menu
- Click on "System"
- Select "Display" from the left-hand menu
- Navigate down to the "Display resolution" option
- Select 1280 x 720 (or higher) from the "Display resolution" drop-down menu
- The screen resolution will change
- Select "Keep Changes"

MacOS
- Click the Apple icon (located in the upper-left corner of the screen). Please ensure that the computer is in Finder mode (the word Finder will show next to the Apple icon) before clicking the Apple icon.
- Select "System Preferences" from the drop-down menu
- Select "Display"
- Select "Scaled"
- Select 1280 x 720 (or higher) from the drop-down menu

If you require further assistance please email support@o8t.com or contact your local sales/service representative.

Unfortunately this device does not meet one or more of the following minimum specifications.

Minimum hardware specifications
- CPU: Intel i5 6th generation (or equivalent)
- RAM: 8 GB minimum, 16 GB recommended
- Hard Drive: min 8GB required (16GB or more recommended)

Please try accessing Quicktome on a difference computer that meets the above minimum specifications.

If you require further assistance please email support@o8t.com or contact your local sales/service representative.

Unfortunately this device does not meet one or more of the following minimum specifications.

Minimum hardware specifications
- CPU: Intel i5 6th generation (or equivalent)
- RAM: 8 GB minimum, 16 GB recommended
- Hard Drive: min 8GB required (16GB or more recommended)

Please try accessing Quicktome on a difference computer that meets the above minimum specifications.

If you require further assistance please email support@o8t.com or contact your local sales/service representative.

Unfortunately this device does not meet one or more of the following minimum specifications.

Minimum hardware specifications
- CPU: Intel i5 6th generation (or equivalent)
- RAM: 8 GB minimum, 16 GB recommended
- Hard Drive: min 8GB required (16GB or more recommended)

Please try accessing Quicktome on a difference computer that meets the above minimum specifications.

If you require further assistance please email support@o8t.com or contact your local sales/service representative.

Unfortunately this device does not meet one or more of the following minimum specifications.

Minimum hardware specifications
- CPU: Intel i5 6th generation (or equivalent)
- RAM: 8 GB minimum, 16 GB recommended
- Hard Drive: min 8GB required (16GB or more recommended)

Please try accessing Quicktome on a difference computer that meets the above minimum specifications.

If you require further assistance please email support@o8t.com or contact your local sales/service representative.

Quicktome is not compatible with Firefox browsers.

Please change to a Chrome browser for optimal Quicktome performance.

If you require further assistance please email support@o8t.com or contact your local sales/service representative.